AUSTIN, Texas — On Friday morning, the Ventura Apartments complex was engulfed in flames. It's a complex with about 40 units, all of them evacuated.
Jessica Cruz moved to Ventura Apartments about a year ago. She said she's grown used to the fighting in the area, so when she heard screams at around 4 a.m., she didn't think much of it.
"There was a lot of noise," said Cruz. "I thought they were having a discussion because they're always fighting."
This prompted her to go back to sleep. But the screams started getting louder and then she heard someone pounding on her door. Cruz and her 6-year-old son were scared.
"It was the police," added Cruz. "They came to escort me and my kid out of the building. They told me the building was on fire."
Just like Cruz, dozens of other people were saved. The Red Cross and property management are helping 32 tenants just like Cruz.
"They will all be going to a local hotel for just a few nights to gather their things, gather their thoughts, talk to our disaster mental health, and to make sure they have a clear recovery program moving forward," said Danella Hughes, Red Cross regional disaster officer.
Hughes said they'll be in hotels until the property's sister complex opens up units for the residents.
The Austin Disaster Relief Network will also be assisting in helping them find a place to sleep, provide them with food, and any other necessities.
“It’s hard to imagine the trauma these people are going through,” said ADRN Associate Director Stephen Brewer. “We pray for quick healing for those who were injured, and we’re also deeply concerned for all the residents who find themselves suddenly without a home tonight. We’re here to help today, tomorrow, next week – however long it takes to help them return to a safe and clean place to live.”
The Austin Fire Department said the damage to the building is estimated at more than $1,000,000.
Cruz said she got out just in time.
"If it would've taken just a little longer, even just a few more minutes, my unit would have burned down too," said Cruz.
As the temperatures drop, AFD recommends not putting your space heaters in a tight space. Also, make sure your smoke detectors are working.
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